Q. Is it normal for my broth to separate and be cloudy?

A. Absolutely! We filter the broth through fine mesh screens but don’t “micro-filter”. And we don’t add emulsifies, gums, or other stabilizers to prevent the natural separation that occurs.

Q. When refrigerated, my broth becomes thick and jelly like. Should it?

A. Yes! The beneficial collagen extracted from the bones during the brewing process causes the broth to gel when refrigerated. 

Q. Why is it important to look for a broth with gel when choosing bone broth? 

The gel tells you that the broth was simmered for many hours, that the ratio of bones to water is high, and that the broth was not overheated during the process. These steps ensure the broth contains the maximum amount of nutrients possible. Our traditional, small batch cooking method produces a gel every time, giving you a broth that delivers both nutrition and flavour.

Q. Is this broth safe for people with food allergies?

A. You’ll be happy to know that our Traditional and Lemon Ginger flavours contain no seafood (fish, crustaceans or shellfish), eggs, milk, mustard, peanuts, sesame, soy, sulphites, tree nuts or wheat. Our Pho flavour is free from the allergens mentioned above except for seafood (it does contain some fish sauce). 

Q. Why do some other broths have higher protein levels than yours?

When slow simmering bones, it is natural to have some protein in the broth. Depending on the type of bones that are used, the protein levels can vary dramatically. Broths made with meat or “meaty” bones will often have more protein.
The Canadian diet typically has plenty of protein in it. At Bone Brewhouse, our emphasis is on creating a healthful broth rich in collagen and other important nutrients. These don’t come from the meat, but from the connective tissue and bones.

That’s why we source bones with less meat and more connective tissue – so that consumers get valuable nutrients they’re not getting in their daily diet. The end product is lower in protein but rich in nutrients.

Q. Why is your broth more expensive than broths sold in cans or aseptic packaging?

A. Our broths are not “mass produced” but rather slow brewed for up to 24 hours in small batches to extract all the goodness from the bones. As well, the flavour in our broths comes from the natural ingredients in the recipe; not artificial or even natural flavours. 

Q. Why is Bone Brewhouse Bone Broth less expensive than some other bone broths?

A. Our goal from day one has been to create a traditional bone broth that is nutritious, delicious and affordable. 

We’re committed to using only high quality ingredients and time-tested methods of slow simmering broth in small-batch kettles. But we’re also committed to keeping our broths reasonably priced. By producing in an efficient, automated, federally approved facility, we’re able to lower costs and pass the savings on to you. 

Q. Do you use organic, antibiotic- and hormone-free chicken bones to make your bone broths

Hormones: In Canada, all chicken must be raised without the use of added hormones. That means the only hormones you’ll find in chicken products are those that occur naturally. 

Antibiotics: Most chicken in Canada is raised without antibiotics – but they are sometimes required to help keep the animals well. As a consumer, you can be confident that you are not eating antibiotics in your chicken.

That’s because a certain length of time must pass between an animal being treated with antibiotics and its processing. This is monitored by the Canadian Food Inspection Agency and over 99.8% of chicken samples taken in 2012/2013 contained no antibiotic residues. You can learn more here:

Organic: For the past year we’ve tried to source organic chicken bones for our broths. Unfortunately, the supply of these bones is limited in Canada and we’re not yet able to get the amount we need for our products.

However, the market is moving in that direction and once we’re able to consistently source enough bones to switch completely over to organic, we will. We hope to use only organic chicken in the near future as more and more farmers convert to raising chickens organically.

Q. How safe are the facilities where you produce your broth?

A. We are fully committed to ensuring the safety and quality of our products. That’s why we produce our broths only in CFIA (Canadian Food Inspection Agency) approved facilities. The CFIA has strict standards governing the safety and nutritional quality of food sold in Canada. It also verifies that the information that manufacturers provide to consumers is truthful – enabling Canadians to make healthy and informed food choices.

Q. Where do the bones in your broth come from?

A. Our bones are sourced from Alberta, Canada, close to our production facilities. The chickens are all raised cage-free.

Q. Are your bones “hormone-free”? 

A. In Canada, the practice of giving artificial or added hormones to poultry was banned in 1963. Our chicken, like every other chicken in Canada, is not given any artificial or added hormones. The term “hormone free” is a bit misleading because hormones do occur naturally in animals, birds and plants.


A. The “yellow layer” on top of our broths is mostly fat that is extracted during the cooking process. Fat is lighter than the rest of the broth so it tends to separate and float on top. It’s a personal choice whether to use it or remove it. The fat in chicken broth provides great flavour and once you heat the broth up, it will blend right back in. Chicken broth tends to be low in saturated fats, and doesn’t have trans-fats or hydrogenated fats (the bad fats). However, if you’re concerned about fat intake, simply scrape it off before heating.

Q. Is your broth pasteurized?

A. No. Our broth is slow simmered at a temperature that optimizes the extraction of protein and other nutrients from the bones while ensuring food safety. This process, along with the fact that our broth is frozen immediately after packing eliminates the need to pasteurize our broth.


A. Yes.

Q. Why choose Bone Brewhouse Bone Broth?

A. We’re confident you’ll want to choose our broths for these reasons:

Great Taste – Without question, our broths are chock full of nutrients. But we're equally passionate about creating broths that taste great. And we’re thrilled that customers tell us our bone broth is the best tasting broth on the market.    

Tradition and Safety – we make our broth the old-fashioned way – slow simmered for hours using simple ingredients.  Following strict food safety guidelines, we produce our broths in a facility registered with and inspected by the Canadian Food Inspection Agency.

Great Value – it’s important to us that consumers can enjoy our broths on a regular basis. While many broths on the market are quite expensive, we price our broths fairly. We believe in the power of bone broth and we want our broth to be affordable for as many people as possible.  

Convenience – many Canadians would like to make their own bone broths at home, but today’s busy lifestyles get in the way. Our broth is frozen and ready to use so that you don’t have to deal with the time commitment, cost, and mess of making it yourself.

Q. How can I get the most benefit from your bone broth?

A. Make our bone broth part of your daily routine to maximize the goodness. Try sipping it instead of tea or coffee!